Generative AI

Unlocking the Potential of AI-Assisted Teaching with a Chatbot

Chatbots are creating value in the global Higher Education sector

educational chatbot examples

A majority of generative AI chatbots have a facility to copy/email your conversation, so this should not add substantively to students’ assessment preparation time. I’ve helped English classes have created chatbot Shakespeares that they trained to answer questions about his life and some of his most famous plays. If students are given the time and freedom to create their own machine learning models, rather than being given an existing model to use, they can learn even more.

  • For example, you can identify popular products in order to place them more prominently in your store.
  • The company’s chatbot asks the customer if they would like to participate in the survey.
  • We take a firm line with any students that are found guilty of committing assessment misconduct offences,” says the LSE spokesperson.
  • With the advent of the campus chatbot students simply have to talk to their smartphone app to get on-demand information, advice and guidance.
  • Make you review the translated texts using other translation tools to ensure accuracy.

Again, all this will free up your customer support agents’ time, which they can use to solve the more serious problems of customers who need to interact with a human within your company. By answering such questions, a chatbot can guide a customer and solve their problem for them. Before making a purchasing decision, most customers will ask the same types of questions regarding what they are buying. Answering such repetitive questions will take up your customer support’s valuable time and resources. It has access to many different resources, with the database being 300 billion words and trained on 100 trillion parameters.

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Today’s customers are smart shoppers and, therefore, like to be educated about the products they are buying. They want to know what varieties, sizes, and colors are in stock – plus any other information they can get their hands on. They expect fast responses otherwise they will move on to the next vendor. Because they have a lot of products and a lot of people buying their products, the step-by-step product showcase system in their chatbot gives them the ability to showcase the right products to the right audience. However, getting a visitor on the company’s website interested in a company’s email series the business/company is providing can be a real challenge because it doesn’t matter how effective the email campaigns are.

In contrast to your traditional customer service, your chatbot is available around the clock. A bot can easily process them all at the same time without ever being overworked. “An AI-based virtual digital assistant that could act as a self-service source of accurate information seemed the ideal way to solve the problem,” said Chris Baldwin, learning technologist at Sandwell College. “Working with Jisc, the IT team here developed our own version, which is now in use.

Chatbots Improve Student Retention

We recommend that students include all prompts used and outputs generated by generative AI as an appendix in their written work. I recently attended a JISC event @ Bolton College which discussed the usage of chatbots at the institution (thank to Jisc and Bolton for the hospitality). They have to guess what questions someone might ask about their subject.

For example, Bolton College’s chatbot handled over a 1,000 timetable enquiries each day at the start of the last academic year. The following video shows the university’s FaceBook Messenger chatbot in operation (there is no sound on the video). educational chatbot examples The service is presented in a simple, effective and uncluttered manner; which must be warmly welcomed by potential students to the university. In this use case the chatbot supports students and teachers across a number of contexts.

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In some studies, these watermarks have already been used to identify artificial intelligence-generated text with near certainty. Researchers at the University of Maryland, for instance, were able to identify text created by Meta’s open-source language model, OPT-6.7B, using a detection algorithm they built. These ‘watermarks’ are invisible to the human eye, but allow computers to detect that the text probably comes from an artificial intelligence system. If incorporated into large language models, they could help prevent some of the problems these models have already caused. Moreover, if we are to be completely honest, chatbots can also be used by teachers and researchers to automate their research and teaching processes.

Generative Artificial Intelligence (AI) Chatbot Usage Policy – SHRM

Generative Artificial Intelligence (AI) Chatbot Usage Policy.

Posted: Sat, 20 May 2023 07:32:30 GMT [source]

Whether you were booking a trip online or simply navigating through a website, you’ve probably already dealt with conversational robots, known as chatbots. With their minimalistic interface focusing on the dialogue between the person and the machine, they are now everywhere and play increasingly important roles in classic processes such as sales, assistance or gathering information. However, a lot remains to be explored and invented, particularly when it comes to education.


This could support learning by providing engaging and interactive simulations that are less scripted or predetermined than traditional case study simulations. Nurse educators could also use AI-generated text, image, audio educational chatbot examples or video material to help students explore health literacy. Students could be asked to design and refine text prompts to ensure the content that is generated is appropriate, accurate and easy for patients to understand.

However, it’s a much different matter if someone wants to drop out of high school or college. Luckily, many signs often appear to show that people are at risk of making that decision before they do it. Plus, let’s not forget that chatbots give companies the ability to provide 24/7 instant services to customers in a human-like manner. Such a fast and smooth customer service help companies build brand loyalty and bring new clients to the business with lower advertising costs. Just take a look at this or this case study on how chatbots help companies increase customer satisfaction score and provide a superior service. That’s because it isn’t just customers who need help solving complex problems.


In his first-year required writing class last semester, Main logged 57 academic integrity issues, an explosion of academic dishonesty compared to about eight cases in each of the two prior semesters. “It has saved Bolton’s staff hours and hours of time they would have spent on admin either at college or in their own spare time. Outside the classroom, it becomes difficult for teachers to guide and protect their students while they use AI. But parents will play an important role, since teachers can only do so much once a child has left the classroom. The public and private sectors need to come together to ensure that schoolchildren in the UK are protected from the potential harms of this new technology.

The GPT model has a “self-attention” mechanism that allows it to decide on the relative importance of each part of the prompt or question entered by the user and decide what information is most relevant. Therefore, Chat-GPT and other text-based generative AI systems, operate like very powerful search engines that also summarise content into human-like written responses. It is a simple rule-based tool and it provides a set of predetermined answers to typical questions.

Can chatbot self learn?

A self-learning chatbot, also known as an AI or intelligent chatbot, is a type that uses machine learning algorithms to enhance its performance over time continuously. This indicates that the chatbot can acquire knowledge from user interactions and modify its responses accordingly.

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